jilikk Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") describes how jilikk ("jilikk," "we," "us," or "our"), the operator of the online gaming platform accessible at jilikk.cam, collects, uses, stores, shares, and protects the personal data of individuals ("Players," "you," or "your") who register an account on, access, or otherwise interact with the jilikk Platform.

This Policy applies to all personal data processed in connection with the jilikk Platform, including data collected through the jilikk website, mobile browser interface, customer support channels, and any related communications. It does not apply to third-party websites or services that may be linked to or integrated with the Platform; those parties operate under their own separate privacy policies.

jilikk is committed to protecting the privacy and personal data of its Players in a manner consistent with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. jilikk also complies with applicable PAGCOR data governance requirements where relevant.

2. Data Controller

For the purposes of applicable Philippine data protection law, jilikk is the personal information controller responsible for the processing of your personal data collected through the jilikk Platform. jilikk determines the purposes for which your personal data is collected and the means by which it is processed.

For all data protection enquiries, requests to exercise your rights, or privacy-related complaints, you may contact jilikk's designated Data Protection Officer (DPO) at the email address listed in Section 15 of this Policy. All communications regarding personal data requests should clearly state "Data Privacy Request" in the subject line.

3. Categories of Personal Data We Collect

jilikk collects the following categories of personal data in connection with the operation of the Platform:

jilikk does not intentionally collect special categories of sensitive personal data (such as health data, religious beliefs, or biometric data) unless specifically required for a lawful regulatory compliance purpose and with your explicit consent where required by law.

4. How We Collect Your Data

jilikk collects your personal data through the following means:

• Direct collection: Data you provide when registering a jilikk account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or interacting with jilikk's promotions and surveys.
• Automated collection: Technical data collected automatically by jilikk's systems when you access the Platform, including IP address, device identifiers, browser data, session logs, and geolocation data necessary to confirm your physical presence within the Philippines.
• Third-party sources: Identity verification data from KYC service providers used to authenticate your submitted documents; fraud risk signals from payment processor partners; and regulatory data from PAGCOR where applicable.
• Cookies and tracking technologies: Session data and preference data collected through cookies and similar technologies as described in Section 8 of this Policy.

5. Legal Bases for Processing

jilikk processes your personal data on the following legal bases, each of which is independently sufficient for the processing described:

• Performance of a contract: Processing is necessary for jilikk to fulfil its obligations under the Player Account agreement — including operating your account, processing deposits and withdrawals, and resolving disputes.
• Legal obligation: Processing is required to comply with PAGCOR licensing conditions, Philippine Anti-Money Laundering Act (AMLA) obligations, National Privacy Commission requirements, and other applicable statutory duties.
• Legitimate interests: Processing is necessary for jilikk's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and Platform improvement — where those interests are not overridden by your data protection rights.
• Consent: Where jilikk relies on your consent as the legal basis for processing — principally for direct marketing communications — you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. How We Use Your Personal Data

jilikk uses the personal data it collects for the following purposes:

• Creating, verifying, and managing your jilikk Player Account;
• Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other accepted payment methods;
• Conducting KYC and age verification to ensure compliance with the 21+ minimum age requirement under PAGCOR regulations;
• Detecting, investigating, and preventing fraud, money laundering, account sharing, and other prohibited activities;
• Operating jilikk's responsible gaming tools, including deposit limits, loss limits, cooling-off periods, and self-exclusion;
• Providing customer support and resolving Account disputes;
• Sending transactional communications including deposit confirmations, withdrawal notifications, OTP codes, and account security alerts;
• Sending marketing communications about jilikk promotions, bonuses, and new game launches — but only where you have provided separate consent or where permitted under applicable law;
• Complying with applicable Philippine law, PAGCOR licensing conditions, and responding to lawful requests from regulatory and law enforcement authorities;
• Improving the Platform through analysis of aggregated, anonymised usage data.

7. Sharing Your Personal Data

jilikk does not sell, rent, or trade your personal data to third parties for commercial purposes. jilikk shares personal data only in the following circumstances and only to the extent strictly necessary for each purpose:

• Service providers and data processors: Third-party companies engaged by jilikk to provide specific operational services — including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platform operators. All such parties are bound by written data processing agreements requiring them to process your data solely on jilikk's instructions and in accordance with applicable Philippine data protection law.
• Game providers: Where technically necessary for game delivery and dispute resolution, limited technical session data (player ID, session token, stake amount) may be shared with certified game providers including JILI, Pragmatic Play, PG Soft, and Evolution Gaming. These providers do not receive your full identity data.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and any other competent Philippine regulatory or law enforcement authority, where jilikk is legally required or authorised to disclose your data.
• Corporate transactions: In the event of a merger, acquisition, or transfer of all or part of jilikk's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

8. Cookies & Tracking Technologies

jilikk uses cookies and similar browser-based tracking technologies to maintain your login session, remember your Platform preferences, and analyse aggregate usage patterns for Platform improvement purposes.

The following categories of cookies are used on the jilikk Platform:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens, CSRF protection tokens, and load balancing cookies. These cannot be disabled without preventing core Platform functionality.
• Functional cookies: Store your language preferences, display settings, and responsible gaming limit configurations across sessions. Disabling these cookies will not prevent Platform access but may affect your user experience.
• Analytics cookies: Collect anonymised data about how Players interact with the jilikk Platform — pages visited, session duration, and device type — to help jilikk identify usability improvements. Individual players are not identified through analytics data.

You may manage cookie settings through your browser's privacy controls. Please note that disabling strictly necessary cookies will prevent you from logging in to your jilikk Account. jilikk does not use cookies to serve third-party advertising.

9. Data Retention

jilikk retains your personal data for the period necessary to fulfil the purposes for which it was collected and to comply with applicable Philippine legal and regulatory obligations. The following retention periods generally apply:

• Account and KYC data: Retained for the duration of your active jilikk Account plus a minimum of 5 years following account closure, as required under PAGCOR licensing conditions and AMLA obligations;
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction in accordance with AMLC reporting requirements;
• Gaming activity logs: Retained for a minimum of 3 years following account closure for dispute resolution and responsible gaming review purposes;
• Support communications: Retained for 2 years from the date of the last communication;
• Marketing preference data: Retained until you withdraw consent or request deletion, subject to legal retention requirements.

Upon expiry of the applicable retention period, jilikk will securely delete or anonymise your personal data in accordance with its internal data disposal procedures, unless retention is required to comply with an ongoing legal obligation or to defend a legal claim.

10. Data Security

jilikk implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and jilikk's servers;
• Encryption at rest for sensitive personal data and financial records stored on jilikk's systems;
• Role-based access controls limiting internal access to personal data to staff with a documented operational need, subject to comprehensive audit logging;
• Multi-factor authentication requirements for all internal systems storing personal data;
• Regular security assessments and penetration testing conducted by qualified independent security professionals;
• Incident response procedures ensuring that personal data breaches are detected, contained, and reported to the National Privacy Commission within 72 hours of discovery where required by law.

11. Your Data Protection Rights

Under the Data Privacy Act of 2012 of the Philippines and its Implementing Rules, you have the following rights with respect to your personal data held by jilikk:

• Right to be Informed: The right to be informed of how your personal data is collected, processed, and used, as described in this Policy.
• Right of Access: The right to request a copy of the personal data jilikk holds about you, together with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by jilikk. You may update certain Account details directly through your jilikk account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilikk's legal retention obligations under PAGCOR regulations and AMLA.
• Right to Data Portability: The right to receive a copy of personal data you have provided to jilikk in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Object: The right to object to the processing of your personal data where jilikk relies on legitimate interests as the legal basis, including profiling for fraud detection and responsible gaming monitoring.
• Right to Withdraw Consent: Where jilikk processes your data on the basis of consent (principally for direct marketing), the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Human Review: The right to request human review of any automated decision made by jilikk that significantly affects your Account, including restrictions and closures triggered by automated fraud or responsible gaming monitoring systems.

To exercise any of the rights listed above, please contact jilikk's Data Protection Officer at the email address stated in Section 15. jilikk will respond to all verified data rights requests within 30 calendar days of receipt. Complex requests may be extended by a further 30 days with written notice.

12. Children & Minors

The jilikk Platform is intended exclusively for persons aged 21 years and above, in accordance with the minimum gambling age prescribed by PAGCOR for online gaming in the Philippines. jilikk does not knowingly collect personal data from individuals under 21 years of age.

If jilikk discovers or is notified that it has collected personal data from a person under 21 years of age, it will immediately suspend the associated Account, notify PAGCOR as required, and securely delete all personal data associated with the underage player, subject to any mandatory regulatory reporting retention requirements.

If you believe a person under 21 years of age has registered an Account on jilikk, please contact jilikk support immediately. jilikk treats underage player protection as a paramount priority and cooperates fully with all regulatory interventions in this area.

13. Marketing Communications

jilikk may send you promotional communications about bonuses, new games, tournaments, and other jilikk offers by SMS, email, and in-Platform notification. jilikk will only send you marketing communications where you have provided explicit opt-in consent at the time of registration or through your Account settings, or where jilikk has a legitimate interest to do so under applicable Philippine law.

You may withdraw consent to receive marketing communications at any time by:

• Updating your communication preferences in your jilikk Account settings panel;
• Clicking the unsubscribe link included in any jilikk marketing email;
• Replying STOP to any jilikk marketing SMS; or
• Contacting jilikk support with a written opt-out request.

Withdrawal of marketing consent will not affect the delivery of transactional communications that are necessary for the operation of your Account, such as deposit confirmations, withdrawal notifications, OTP codes, and account security alerts. These transactional messages are operational in nature and are not subject to marketing opt-out controls.

14. Changes to This Privacy Policy

jilikk reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC guidelines, PAGCOR requirements, or jilikk's internal data processing practices. The effective date at the top of this Policy will be updated each time a material change is made.

Where changes are material, jilikk will provide reasonable advance notice to existing Players by email to their registered address or by prominent notification on the Platform. Your continued use of the jilikk Platform following the effective date of an amended Policy constitutes your acceptance of the updated terms. If you do not accept the amended Policy, please contact jilikk support to request voluntary Account closure.

15. Contact & Complaints

For all data protection enquiries, requests to exercise your rights under the Data Privacy Act, or privacy-related complaints, please contact jilikk's Data Protection Officer using the details below. All communications are treated as confidential and handled in accordance with jilikk's internal privacy complaints procedure.

jilikk Data Protection Officer
Email: [email protected] (plain text — not a clickable link)
Subject line: Data Privacy Request
Response time: Within 30 calendar days of verified request receipt

If you are not satisfied with jilikk's response to your data protection complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph. jilikk supports the NPC's complaint procedures and cooperates fully with NPC investigations.